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JPC Fasteners - Customer Satisfaction Survey
 CUSTOMER SATISFACTION SURVEY
 
JPC SPECIALTIES is committed to providing it's customers with the best possible service and products. Please help us maintain our high level of service by taking a few moments to answer the questions below. Thank you for your time. We value your opinion and your business.
 
The one thing that JPC could do better is:
If you do not purchase all your fasteners from JPC please explain why (i.e. pricing, availability, geography):
Comments/Suggestions:
Is your phone call answered promptly and courteously?
Yes No
Does the customer service representative handle your calls to your satisfaction?
Yes No
Are customer service representatives knowledgeable about JPC products and services?
Yes No
Are adjustments and credits handled to your satisfaction?
Yes No
Do you require salesperson visitation?
Yes No
Are you interested in learning more about JPC's Managed Inventory Partnerships?
Yes No
 
Please rate the following:
Courtesy of staff:
Excellent Good Adequate Poor
Promptness of shipments:
Excellent Good Adequate Poor
Accuracy of shipments:
Excellent Good Adequate Poor
Overall satisfaction with JPC:

Excellent Good Adequate Poor
 
IF YOU PREFER YOU MAY REMAIN ANONYMOUS
Your company:
Your name:
 
 
NEW PRODUCTS OF INTEREST FEATURED PRODUCTS VALUE ADDED SERVICES

JPC carries the complete line of Huck industrial and automotive fasteners and installation tooling. Our large inventories and long relationship with Huck International places JPC in a unique position to provide super service to our customers, when they have Huck system requirements.
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